Deliver 24/7 WhatsApp customer support — zero Meta conversation fees, zero per-message charges
Run a fully automated WhatsApp support desk without paying Meta's conversation-based pricing. HubLink 360 routes support queries through our intelligent inbox engine, so your team handles every customer issue without Meta charging for every interaction.
Connecting WhatsApp Support to HubLink 360
Connect your WhatsApp number
Link your existing WhatsApp Business number to HubLink 360 in minutes — no Meta Business verification required for support-only mode.
Build support flows with no-code builder
Use HubLink 360's drag-and-drop flow builder to create automated replies for FAQs, order tracking, returns, and escalations — all without a developer.
Route complex queries to human agents
When the bot reaches its limit, it hands off to the right human agent in the unified inbox with full conversation history and customer context.
Log every case to HubSpot or Salesforce
Every resolved or escalated support thread is automatically logged to the customer's CRM record — no manual copy-paste, no lost context.
Everything included with WhatsApp Support
AI-Powered FAQ Resolution
Train the bot on your knowledge base. It resolves common questions instantly without human involvement or Meta API charges.
Smart Escalation Logic
Set threshold rules — sentiment, keywords, or conversation turns — that automatically escalate to a senior agent before the customer gets frustrated.
Shared Team Inbox
All agents work from a single unified inbox. Assign, transfer, and tag conversations. No duplicated messages, no missed threads.
CSAT & Resolution Analytics
Track first-response time, resolution rate, bot deflection rate, and CSAT scores across your entire WhatsApp support operation.
Multilingual Support Flows
Detect customer language automatically and respond in English, Arabic, French, Spanish, and 20+ other languages with zero extra configuration.
UK ICO Registered Data Protection
All conversation data is encrypted in transit (TLS 1.3) and at rest (AES-256). Hublink360 Limited is registered with the UK ICO (Ref: ZC191432).
What teams do with WhatsApp Support + HubLink 360
E-commerce brands automate order tracking and returns on WhatsApp without Meta charges eating into margins.
SaaS companies handle tier-1 technical support queries via WhatsApp bot, escalating only complex issues to engineers.
Healthcare clinics automate appointment reminders, rescheduling, and test result notifications compliantly.
Financial services firms deliver KYC status updates and document request flows through an encrypted WhatsApp support channel.
Retail chains provide 24/7 store locator, stock availability, and loyalty points queries via automated WhatsApp support.
WhatsApp Support integration questions
Ready to set up WhatsApp Support?
Book a free 30-minute discovery call, or jump straight in with a free trial on Atnimo.